Luke has worked in the customer experience and design industry for over ten years, gaining experience in improving products and services for customers through user research, lean UX as well as double diamond framework.
He carefully combines design aesthetics and customer experience, resulting in well-formulated solutions. Armed with an entrepreneurial spirit, which sets him apart from other creatives, it has empowered Luke to be a valuable asset to his peers and career.
As a seasoned design manager and lead product designer, he is passionate about products/services that positively impact society and design education. Outside of work, he is also mentoring product designers on ADPList.